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Help and Support


The contacts listed on this page can only provide technical, developer-focused assistance. If you are a participant or staff member in a clinical trial who is using Med-ic®, eCAP™, or CertiScan®, please reach out through your existing support channels.

Contact one of our specialists if you have any questions, feedback, or suggestions.

If you find a bug in any of our developer products, please let us know and we will do our best to release a patch in a timely manner.

Email Support: